Evelostore.lv - Piegādes laiki / klientu apkalpošana zem katras kritikas

Crazy bad service, very unpleasant customer experience.
Web page stated that delivery will take 1-2 working days, order confirmation and payment confirmation was indeed processed fast, but then for 3 working days i had no information about my order.

When i called the mentioned phone (apparently store) and inquired about my order i was told "what's your problem" "can't you just wait we will inform you, we now have busy time", later representative mentioned 5 days but when inquired can they guarantee that i will then get the order within next 2 working days (given i have waited for 3 already) representative became almost aggressive and said that if i demand a certain promise from them maybe it is better to ask for refund. Which i did - let's see how that goes.

Very unpleasant experience and company clearly has at least staff issues as well as potential logistic bottlenecks.